I remembered just now how upset certain people were at my last employer (in the finance industry) when we explicitly blocked Grammerly. Just use the built in stuff in Word and copy-paste the result into the customer support ticket or whatever. Or learn gud englysh.
Even back then it was so obvious you shouldn’t be sending confidential info to random third parties. Or hiring people without basic literacy.
That last bit is important even if you have tools to help oversights. The number of times I read about “The costumer ... "
Semi-related to basic literacy requirements for new hires, why not also require completion of a touch typing course within the first 6 months of onboarding at a position that involves typing anything at all? Even as low as 25-30 wpm?
IT department didn’t just cut stuff off without warning though. Depending who it was and their role we gave varying (all short though) notice periods of the cutoff.
Also we let them know we would look for a safe way to enable whatever function they needed for their work.
Often it was engaging with the new to us vendor to see if their product had on prem version and/or they had (or could complete) various security audit things that met our requirements.
Anything that met the bar would be put into the self serve portal the end users could dip into to install approved things.
